Licensing, ITAM, SAM, Academy (LISA) from The ITAM Review

All of the following courses are included in a LISA subscription:

  • Windows Server 2012/R2 Recap
  • New Licensing Model
  • Licensing the Physical Server
  • Licensing Virtual Machines
  • Core License Grants
  • Azure Hybrid Benefit for Windows Servers

Windows Server 2019 – What’s new?

  • SQL Server 2016
  • Licensing in a Physical Environment
  • Licensing in a Virtual Environment
  • Upgrade and Downgrade Rights
  • SQL Server 2017
  • License Mobility
  • High Availability & Failover
  • Azure Hybrid Benefit for SQL Servers
  • R Server
  • What’s Available
  • Enterprise Plan Overview
  • Standalone Plans
  • Licensing
  • E5 Security
  • Exchange Online Advanced
  • Shared Computer Activation
  • Multi-Geo Capabilities
  • Power BI Pro
  • Exchange Server 2016
  • SharePoint Server 2016
  • Skype for Business Server 2015
  • Editions
  • Updates
  • Device & User licensing
  • Software Assurance & MDOP
  • VDI – On-Premises
  • Windows 10 via CSP
  • VDI in the Cloud
  • What is Microsoft 365?
  • Microsoft 365 Enterprise
  • Microsoft 365 On-premises Rights
  • Microsoft 365 License Types
  • Microsoft 365 F1
  • Microsoft 365 Business
  • Server Licensing
  • Core License Grants
  • Cloud Management
  • Client Licensing
  • Azure Advisor
  • Azure Cost Management
  • Azure Marketplace
  • Azure – what is it?
  • Choosing Azure VMs
  • Azure Monetary Commitment
  • Azure Reserved Instances
  • Licensing by Processor
  • Named User Plus Licensing
  • Understanding Entitlement
  • Licensing an IBM LPAR Environment
  • Licensing a Data Transfer Environment
  • How to License Different Editions
  • Unlimited License Agreements
  • Oracle on Sun Solaris
  • Licensing Disaster Recovery Environments
  • Licensing Database Enterprise Options & Management Packs
  • Oracle on VMware
  • Oracle Java

SAP

  • Introduction to SAP
  • Contracts and agreements
  • Key sections of your agreements
  • Managing your agreement
  • Product and Software use rights
  • Common Named User types
  • Common package types
  • Packages and engines
  • SAP licensing basics
  • SAP USMM & LAW audit tools
  • System Measurement – example
  • System Measurement pitfalls
  • System Measurement process – USMM
  • Indirect Access – latest buzzword
  • What to do about Indirect Access

IBM

  • Agreements and Contracts
  • Proof of Entitlement records
  • License Entitlement Metrics
  • Processor Value Unit (PVU) licensing
  • Sub-capacity licensing and ILMT
  • Use-based licensing
  • Resource Value Unit (RVU) licensing
  • Introduction to software licenses
  • What is an audit?
  • Impact of an audit
  • What triggers an audit?
  • Risk factors
  • Reducing the chances of an audit
  • Types of software audit
  • Who carries out audits?
  • The audit letter
  • Postponing an audit
  • Obtaining senior management buy-in
  • Audit preparation
  • Audit response team
  • Role of 3rd parties
  • Audit protocols and scope
  • Audit communications
  • Risk management
  • Audit logs
  • Software Discovery
  • Obtaining license entitlement
  • The draft ELP
  • Negotiations and settlement
  • Wash up and lessons learned
  • Negotiating contracts with audits in mind
  • Why do we need authority?
  • Building the business case
  • Communicating with senior management
  • CIO approval
  • Identifying & influencing stakeholders
  • Building a reputation
  • Maintaining momentum
  • Summary and self-assessment
  • Asset Management – more than compliance
  • Primary driver for ITAM (survey)
  • Milestones to consider in a three-year plan
  • What metrics shall I track?
  • Three stages to implementation – the 12 Box Sequence
  • Examples of ITAM profit centres
  • What should I manage?
  • Agile business plan
  • Communications
  • Creating an ITAM board
  • Summary and self-assessment
  • Where Team sits within ITAM
  • ITAM the superhero?
  • Job titles and building a world class team
  • Team size, skills shortage, and experience
  • Role of service providers and specialists
  • Managing extended virtual teams
  • Summary and self-assessment
  • Why stakeholders matter
  • Identifying and influencing stakeholders
  • Stakeholder reporting
  • Escalation – when relationships aren’t working
  • Harnessing good ITAM data & working with CIO priorities
  • Recruiting evangelists
  • Summary and self-assessment
  • How to conquer complex licensing
  • Dependencies in action with Office 365
  • Importance of user management
  • User optimisation in action
  • Configuration management & ITAM
  • Summary and self-assessment
  • Key components of self service
  • Beginning the request process, steering choices, and preferred asset lists
  • Why care about the user experience? Managing non-standard requests
  • Management approval, installation and credentials, managing entitlement
  • Summary and self-assessment
  • What is transition?
  • Opportunities for ITAM & ITSM integration
  • Embedding ITAM into day to day opportunities
  • How do you work with broader ITAM teams?
  • ITAM & ITSM integration plans
  • Summary and self-assessment
  • Reclaim – show me the money, why do reclaim
  • ROI for hardware reclaim
  • ROI for reclaim
  • Tracking usage
  • Software removal etiquette
  • Leveraging security to reclaim hardware
  • Reclaim as a business justification
  • Why care about the use experience?
  • Summary and self-assessment
  • Tool types
  • Why measure accuracy? How to measure accuracy
  • Software recognition catalogue
  • Managing inventory catalogue
  • Good inventory starts with entitlement
  • Summary and self-assessment
  • What is verification
  • What is audit ready? Defence vs Prevention
  • Quick guide to ISO IEC 19770
  • What to verify and how often
  • Measuring accuracy recap – managing exceptions
  • Why compare data sets?
  • Entitlement verification – supporting communications
  • Summary and self-assessment
  • What are product use rights?
  • What is entitlement?
  • Key stakeholders at the negotiating table
  • The guitar hero view of renewals
  • Licensing clarity, being audit ready
  • The licensing RACI, vendor license statements
  • Sweating assets
  • Negotiation 101
  • Summary and self-assessment
  • Why is reporting important?
  • Reporting to stakeholders
  • What is CSI?
  • Audit log
  • Deming cycle, business improvement and CSI model
  • Maintaining momentum in your ITAM practice
  • Summary and self-assessment
  • Intro to VMware licensing
  • The virtualisation platform
  • ESXi explained
  • vSphere
  • vCenter
  • vRealize
  • Site Recovery Manager
  • vCloud Suite
  • Product Bundling
  • Purchasing routes overview
  • Volume Purchasing Program
  • Transactional Purchasing Program
  • Enterprise License Agreement
  • End User License Agreement
  • License transfer policy
  • VMware product guide
  • VMware audits
  • Data collection
  • Support Options
  • Product Lifecycle
  • Support Terms
  • Renewals Policy

ITAM for SaaS

  • What is SaaS?
  • Key differences between on-premises and SaaS
  • People, Processes, and Tools for SaaS
  • Types of “as a service”
  • Intro to Infrastructure as a Service (IaaS)
  • Key differences between on-premises and IaaS
  • People, Processes, and Tools for IaaS

£995

per user per year

No card details required

  • 9 ITAM training courses
  • Accessible online 24/7
  • ITAM Certification upon passing the exam

Check our discounts for more users. 

LISA, Licensing, ITAM, SAM, Academy from The ITAM Review

LISA stands for Licensing, ITAM, SAM Academy and is run by The ITAM Review. Since 2008, we’ve been the world’s trusted resource for newsreviews and resources for ITAMSAM and software licensing professionals.We believe traditional classroom training doesn’t always work in the fast-moving and complex world of licensing and IT asset management.

Richard is one of the managing partners at B-lay and brings more than thirteen years of relevant license management experience to his role, having previously served as regional director of compliance at Oracle. Richard uses his knowledge of enterprise software vendors to educate, equip and enable software end users in their challenges regarding proper software license management. Richard holds a master’s degree in IT, from the University of Amsterdam in the Netherlands.

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