LISA - the Licensing, ITAM, SAM Academy by ITAM Review Learning

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Dive Into ServiceNow’s Asset Management Offering

Embark on your ServiceNow learning journey with our Asset Management Overview course, designed as your gateway to the ServiceNow curriculum. This foundational course provides a comprehensive understanding of ServiceNow’s Asset Management Products. We introduce key ITAM product-specific modules, including Hardware Asset Management (HAM), Software Asset Management (SAM), and Cloud Insights. 

Discover how ITAM seamlessly integrates within the broader NOW platform, empowering users to adeptly collect data from various 3rd party sources. Ideal for those exploring ServiceNow as an asset management tool or newcomers to ServiceNow’s asset management offerings, this course equips you with essential insights for effective utilization. 

What You'll Learn

By the end of this course, you will:

Course Content

Introduction to the course leader, course objectives and an outline of the course. 

  • An overview of products on the NOW Platform for HAM, SAM and Cloud Insights.
  • Identify different business units that benefit from ITAM on a singular platform. 
  • A demonstration of how the different ITAM products work together.
  • Introduction to other ServiceNow products that interact with the ITAM product family.
  • The benefits of integrating these products with ServiceNow ITAM products. 
  • Uncover how the NOW platform and more specifically the ITAM products can connect with 3rd party data sources to collect discoverable and non-discoverable data. 
  • A wrapper for the course that summarizes key learnings, identifies additional courses related to the topic and introduces other helpful items related ServiceNow’s Asset Management Product Offerings. 

Matt Brazil

Matt is a Digital Solutions Consultant with ServiceNow, specifically focused on the Asset Management product offerings. His responsibilities include leading workshops to address customer challenges, answering product/technical questions, conducting product demonstrations, and serving as a subject matter expert on asset management products. 

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Suggested ITAM Courses

An annual subscription to LISA includes ALL of the following courses and more available immediately and on-demand 24/7/365.