Privacy and Data Protection Policy
LISA understands that your privacy is important to you and that you care about how your personal data is used.
We respect and value the privacy of everyone whom we interact with, visits our websites (www.lisa.training) (https://www.itamforumhub.com) and becomes a subscribed member of LISA.
We do not collect personal data about you unless we need it for a specific reason. Any personal data we do collect will only be used as permitted by law and according to the original purpose for collecting it in the first place, unless you give us permission to process it for other reasons or it is lawful for us to do so.
Please read this privacy policy carefully and ensure that you understand it. If you have any questions or need more information, please contact us using the contact details below.
What Data Do We Collect?
The kind of personal data collected will vary depending on how you interact with us:
Subscriber profile information is only available through the LISA learning hub website (https://www.itamforumhub.com) to LISA subscribers who are signed in.
One of the benefits of membership is the ability to make connections with other LISA subscribers, once logged in, you will be able to send and receive message requests. You must be a LISA subscriber to leverage this benefit.
What we do with the information we gather
We will only collect personal information from you that we require for a specific lawful purpose. It will always be obvious why we need the information. We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
Data specifically about visitors to our sites
How we use Cookies on our sites
Cookies are small text files saved to your device when you visit a website. We use cookies to help with the performance of our website and for other reasons set out in this privacy policy.
Essential cookies
In some cases, we may use cookies that are essential for the running of the website. Without these cookies, the website would not function properly.
Analytics and site statistics
When someone visits our website, we make use of the Google Analytics service to collect standard information about visitors to the sites and their behaviour (e.g. what pages they viewed). The data provided by Google Analytics is anonymised and in no way enables us to identify individual visitors, however, Google Analytics will place a cookie on your device to enable the service. For more information about how Google Analytics cookies work on websites, visit here >
Links to other websites
Where our sites link to content on other websites, please note that we have no control over how your data is collected, stored, or used by these other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.
How we use social media and third-party websites
We use a number of social media channels to promote our business and to interact with individuals.
We may use advertising functionality of these channels as well as search engines in conjunction with the cookies we use on our own sites to target advertising to you about our products and services. Where we do, we will only do so when it is lawful to advertise in this way.
How we store your data
Any personal data we hold will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.
We use a number of third-party systems to store your personal data; these will vary depending on if you call us on the phone, email us, sign up for our newsletter, register for an online conference, webinar, chapter, etc.
We will only store the minimal amount of information in these systems, and we only use third-party systems that we can trust to be GDPR compliant.
Retention of your personal information
Unless stated elsewhere in this document, in our terms of service or any other privacy information provided to you, we only keep your personal data for as long as it is lawful for us to do go (e.g., to provide services to you), and/or for as long as we have your permission to keep it.
Your data protection rights
Under current data protection legislation in the UK, you have rights as an individual which you can exercise in relation to the data we store and process about you. You can find more information about your rights on the Information Commissioner’s website here>
Access to your data
You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable, and we will provide any and all information in response to your request free of charge.
To make a request for any personal information we hold and process about you, we would prefer it if you could put it in writing or in an email to the address below. We may ask you to verify your identify before providing the information and where necessary, may contact you further to ensure we understand what data you are requesting.
Keeping your data up to date
It is important that any of your data that we process is kept up to date and accurate. We may from time to time, ask you to verify your contact details, but if you wish to update any information we hold about you, please contact us using the contact details below.
Erasure of your data (the “right to be forgotten”)
Under some circumstances, you may wish to delete the data we hold about you. It may not always be possible for us to do this, but you should put your request in an email using the contact details below.
Your right to restrict processing
If you no longer wish for your data to be processed, you should contact us using the details below.
How to object to processing
Some of the data we collect from you are for very specific purposes and without this information, we may not be able to provide our products and services to you. However, you have a right to contact us if you wish to object to any of our processing, and we will tell you whether it’s possible for us to do so.
Where we have collected consent from you to process your personal data, you have the right to withdraw that consent at any time. You can unsubscribe (opt-out) of any of our marketing messages by using the unsubscribe option or by contacting us.
Portability
Your right to portability allows you to request a machine-readable format of the data you supplied to us. In most cases, this will be limited to the information you provide for the purposes of registering for one of our events.
Making a complaint
If you want to make a compliant about the way we are processing your data, you can contact us, using the contact details below.
You also have the right to complain to the Information Commissioner’s Office, click here>
More information
For more information about your data right and privacy or data protection in general, visit the Information Commissioner’s Office website, click here>
Disclosure of information to third parties
Unless stated elsewhere in this document, we generally will not share your personal information with any third-party. However, in certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority.
How do I cease to be a member of LISA?
If you no longer wish to be a LISA subscriber, please contact us via email: support@lisa.training
Contacting Us
If you have any questions about our site or this privacy policy, please contact us via email: support@lisa.training
We aim to respond to all email inquiries within two working days.
Changes to Our Privacy Policy
We may change this privacy policy from time to time. Any changes will be immediately posted on our site, and you will be deemed to have accepted the terms of the privacy policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Last Updated: 23rd January 2026
