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LISA Customer FAQs
How Can I Purchase A Subscription To LISA's Training Courses?
You can purchase a LISA subscription directly through our website. Simply select the desired subscription package and follow the prompts to complete the purchase process securely.
Can I Request A Refund For My Subscription Or Training Course?
LISA offers a 30-day satisfaction guarantee – If unsatisfied, you can request a full refund within 30 days. After the first 30 days, refund requests are handled on a case-by-case basis. If you’re unhappy with your subscription, please get in touch with our customer support team to discuss your options. You can reach our customer service team by emailing Lisa@itassetmanagement.net or filling out the contact form on our website.
Can I Extend My Subscription If It's About To Expire?
You can renew your subscription to extend access to LISA’s training courses. Please get in touch with your assigned account manager or our customer support team for assistance restoring your subscription or to discuss your options for extending access.
Are There Any Discounts Available For Bulk Purchases Or Group Registrations?
Yes, we offer discounts for bulk purchases or group registrations. Please get in touch with our customer support team or corporate training department to inquire about discount options for your organisation. We’ll be happy to assist you with your group enrollment needs.
How Can I Contact LISA's Customer Service Team?
You can reach our customer service team by emailing Lisa@itassetmanagement.net or filling out the contact form on our website. We respond to all inquiries promptly during our business hours.
What Are Your Business Hours For Customer Support?
Our customer support team is available Monday through Friday, from 9:00 AM to 5:00 PM (UTC). Our offices may observe local holidays, so the response times may vary.
I Need Help Logging Into My Account. What Should I Do?
If you need help logging into your account, please ensure you use the correct username and password. If you’ve forgotten your password, you can use the “Forgot Password” link on the login page to reset it. If you continue to experience difficulties, please get in touch with our customer support team for assistance. You can reach our customer service team by emailing Lisa@itassetmanagement.net or filling out the contact form on our website.
I Need Help Accessing My Training Courses. What Should I Do?
Please get in touch with our customer support team immediately if you need help accessing your training courses. We’ll work to resolve the issue promptly and ensure you have uninterrupted access to your learning materials.
I Have Questions About The Content Of A Specific Training Course. Who Can Assist Me With This?
Suppose you have questions about the content of a training course or need clarification on any topic covered. In that case, our customer support team is here to help. Email us at Lisa@itassetmanagement.net with your questions, and we’ll connect you with the appropriate resources.
I Want To Provide Feedback Or Suggestions For Improving LISA's Services. How Can I Do That?
We welcome customer feedback and value your input in helping us improve our services. You can share your feedback or suggestions by emailing us at Lisa@itassetmanagement.net. Your insights are essential as we strive to serve the ITAM community better.
