Wisdom North America 2024 – Day One – Tuesday, 19th March 2024

08:30 AM (EST) - 09:30 AM (EST)

Registration & Morning Networking

The conference begins with registration at the check-in desk. Grab your delegate bag and QR badge before heading into Ballroom 1 & 2 for morning refreshments and networking with your fellow delegates and our conference sponsors.

09:30 AM (EST) - 10:00 AM (EST)

Welcome to Wisdom NA 2024

Join Rich as he welcomes you to Wisdom APAC 2023 and provides you some information on the conference, its purpose, and any important logistical information. Don't forget that you can download the conference app (ITAM Review Events) to get all the information you need about Wisdom APAC 2023, create your own agenda and rate the sessions that you attend each day. Rich Gibbons

Speakers:

Rich Gibbons

10:00 AM - 10:30 AM

Opening Keynote

Join us for the official ITAM content kick-off with the opening keynote plenary session.

10:30 AM - 11:00 AM

Real World Insights

In this captivating 30-minute presentation, we invite you to hear directly from a customer who will share their unique story and insights. Join us as they delve into their experiences, challenges, and successes, providing valuable lessons and inspiration for us all. This engaging session will offer a first-hand account of navigating the ever-evolving ITAM landscape, highlighting the importance of people, processes, and tools. Through this relatable narrative, you will gain valuable insights, practical tips, and actionable takeaways that you can apply within your own organization. Be prepared to be inspired as we celebrate the power of customer stories and the collective wisdom of our ITAM community.

11:00 AM - 11:30 AM (EST)

Refreshment Break

Join us in the State Ballroom for tea, coffee and snacks before heading to your choice of Spotlight Solution sessions.

11:30 AM - 11:50 AM (EST)

The latest ITAM topics with SHI

In this session, the speaker will delve into the emerging developments, best practices, and innovations reshaping the ITAM landscape. Discover how organizations are leveraging technology advancements, data analytics, and automation to enhance their ITAM strategies, optimize asset lifecycles, ensure compliance, and drive cost savings.

11:30 AM - 11:50 AM (EST)

The latest ITAM topics with our silver sponsors

In this session, the speaker will delve into the emerging developments, best practices, and innovations reshaping the ITAM landscape. Discover how organizations are leveraging technology advancements, data analytics, and automation to enhance their ITAM strategies, optimize asset lifecycles, ensure compliance, and drive cost savings.

11:30 AM - 11:50 AM (EST)

The latest ITAM topics with our silver sponsors

In this session, the speaker will delve into the emerging developments, best practices, and innovations reshaping the ITAM landscape. Discover how organizations are leveraging technology advancements, data analytics, and automation to enhance their ITAM strategies, optimize asset lifecycles, ensure compliance, and drive cost savings.

11:30 AM - 11:50 AM (EST)

The latest ITAM topics with our silver sponsors

In this session, the speaker will delve into the emerging developments, best practices, and innovations reshaping the ITAM landscape. Discover how organizations are leveraging technology advancements, data analytics, and automation to enhance their ITAM strategies, optimize asset lifecycles, ensure compliance, and drive cost savings.

11:55 AM - 12:15 PM (EST)

The latest ITAM topics with SHI

In this session, the speaker will delve into the emerging developments, best practices, and innovations reshaping the ITAM landscape. Discover how organizations are leveraging technology advancements, data analytics, and automation to enhance their ITAM strategies, optimize asset lifecycles, ensure compliance, and drive cost savings.

11:55 AM - 12:15 PM (EST)

The latest ITAM topics with our silver sponsors

In this session, the speaker will delve into the emerging developments, best practices, and innovations reshaping the ITAM landscape. Discover how organizations are leveraging technology advancements, data analytics, and automation to enhance their ITAM strategies, optimize asset lifecycles, ensure compliance, and drive cost savings.

11:55 AM - 12:15 PM (EST)

The latest ITAM topics with our silver sponsors

In this session, the speaker will delve into the emerging developments, best practices, and innovations reshaping the ITAM landscape. Discover how organizations are leveraging technology advancements, data analytics, and automation to enhance their ITAM strategies, optimize asset lifecycles, ensure compliance, and drive cost savings.

11:55 AM - 12:15 PM (EST)

The latest ITAM topics with our silver sponsors

In this session, the speaker will delve into the emerging developments, best practices, and innovations reshaping the ITAM landscape. Discover how organizations are leveraging technology advancements, data analytics, and automation to enhance their ITAM strategies, optimize asset lifecycles, ensure compliance, and drive cost savings.

12:15 PM - 01:15 PM (EST)

Lunch Break & Networking

Join your fellow delegates and our conference sponsors in Ballroom 1 & 2 for some lunch and other refreshments, along with all important networking and a chance to get your Wisdom trail card stamped!

01:15 PM - 01:45 PM

Leading the way: Women in ITAM

Join us for an inspiring panel session where we celebrate the remarkable achievements and contributions of women in the field of ITAM. This engaging session will feature a diverse panel of accomplished women who will share their unique journeys, insights, and experiences; discussing the challenges they have overcome and the successes they have achieved. Through lively discussions and interactive Q&A, the panelists will explore topics such as gender diversity in ITAM, strategies for career advancement, cultivating leadership skills, and fostering an inclusive work culture. Whether you are a woman in ITAM seeking inspiration or an ally advocating for equality and diversity, this session promises to be an empowering and enlightening experience. Join us to learn from these exceptional women as they lead the way and pave a path for future generations in ITAM.

01:45 PM - 02:15 PM (EST)

Microsoft licensing changes in 22/23 - cloud, virtualisation and more

Everyone’s favourite Microsoft watching Northerner takes a look at some of the key changes that have come out of Redmond in the last 12 months, and how they impact you and your organisation. Covering changes to agreements, product line-ups, and licensing rules – this session will help you quickly identify the most important changes for your next renewal or negotiation.

01:45 PM - 02:15 PM (EST)

Key perspectives on ITAM in Just 30 Minutes

Join us for an engaging and fast-paced session where our speaker condenses their knowledge and perspectives on IT Asset Management (ITAM) into a dynamic 30-minute presentation. They will share valuable insights, industry trends, and best practices, providing you with a condensed yet comprehensive understanding of ITAM. From managing software assets to optimizing costs and ensuring compliance, this session aims to equip you with actionable takeaways to enhance your ITAM strategies. Don't miss this opportunity to gain valuable knowledge and key perspectives in a concise, power-packed session that fits seamlessly into your schedule.

01:45 PM - 02:15 PM (EST)

Navigate the SAM Minefield Without Going BUST!

Ever feel like the course ahead is too stressful, risky and going nowhere. That if something doesn’t give you will spontaneously combust. This session will highlight keys SAM program takeaways that will keep your program moving forward in the right direction. These takeaways are based on 20+ years of practitioner experiences from someone who is still standing. Some are obvious and most not so obvious. Give yourself a confidence boost knowing that with these tips chances are less likely that you or your program will go BUST!

01:45 PM - 02:15 PM (EST)

Getting Past the Business Case Blues

It’s budget time again - you have documented the cost savings, highlighted the benefits being produced by lifecycle automation and just like last year, your ITAM program isn’t getting the visibility nor the budget you’ve requested. In most cases, it’s not because your program isn’t working well or achieving the savings you’ve promised – it’s because your deliverables are aligned with ITAM goals, and not the strategic outcomes that your executive are being measured on! Get past your “business case blues” by showcasing how your ITAM program supports what your execs need to achieve through the Business Value Optimization process!

02:20 PM - 02:50 PM (EST)

The value of ISO/IEC 19770-1 Certification

ITAM’s role is increasing in scope and significance. This aligns to the growing magnitude of IT, accelerated by the recent pandemic, societal changes and the growing business opportunities driven by IT. Many ITAM teams now report into the C-suite and work across organisations with a multitude of stakeholders on strategic business initiatives. But with this, comes increased scrutiny. That’s why it’s time for an ISO/IEC 19770-1 certification scheme. Certification will provide an independent, globally-accepted quality stamp for an ITAM practice. It will ensure organizations, and their partners, customers and stakeholders, that the highest ITAM standard in the world has been met. This session will provide an update on the scheme and answer the most frequently asked questions.

02:20 PM - 02:50 PM (EST)

Key perspectives on ITAM in Just 30 Minutes

Join us for an engaging and fast-paced session where our speaker condenses their knowledge and perspectives on IT Asset Management (ITAM) into a dynamic 30-minute presentation. They will share valuable insights, industry trends, and best practices, providing you with a condensed yet comprehensive understanding of ITAM. From managing software assets to optimizing costs and ensuring compliance, this session aims to equip you with actionable takeaways to enhance your ITAM strategies. Don't miss this opportunity to gain valuable knowledge and key perspectives in a concise, power-packed session that fits seamlessly into your schedule.

02:20 PM - 02:50 PM (EST)

A Vision for ITAM The Intricacy of IT & Business Relationships Track 3

Key Elements for Consideration: Relationships matter in everything you do, but they are essential and key to finding success in the world of IT Asset Management. Identifying champions in leadership, internal business departments, and key operational management that either sponsor or understand the purpose of ITAM and the objectives that are needed to be achieved can make or break any asset management program. Vision & Roadmap Importance Key Relationships Impacts of Standards and Processes Marketing & Communications

02:20 PM - 02:50 PM (EST)

Key perspectives on ITAM in Just 30 Minutes

Join us for an engaging and fast-paced session where our speaker condenses their knowledge and perspectives on IT Asset Management (ITAM) into a dynamic 30-minute presentation. They will share valuable insights, industry trends, and best practices, providing you with a condensed yet comprehensive understanding of ITAM. From managing software assets to optimizing costs and ensuring compliance, this session aims to equip you with actionable takeaways to enhance your ITAM strategies. Don't miss this opportunity to gain valuable knowledge and key perspectives in a concise, power-packed session that fits seamlessly into your schedule.

02:55 PM - 03:25 PM (EST)

Fortifying the Future: The Essential Evolution of Asset Management

The world in general is undergoing rapid and transformative changes, creating seismic shifts in the business landscape. This includes a push towards sustainability, the introduction of new asset classes through advancing technology, and an expanding remit of asset management. In this forward-thinking session we delve into these transformative changes, exploring their profound impact on asset management. We'll unravel how each element influences the discipline of asset management and discuss the imperative steps that every asset manager must take to evolve and fortify the future of asset management.

02:55 PM - 03:25 PM (EST)

Surviving an Oracle Java Audit

One year ago, Oracle dramatically changed how businesses can license Java moving forward. In effect, Oracle moved the goalposts such that companies can no longer license Java by the processor or named-user-plus model. Instead, Oracle now utilizes an employee-based licensing model where you must license every employee, full-time or part-time, regardless of whether they use Java. Unsurprisingly, Oracle’s definition of what constitutes an employee for licensing purposes is breathtakingly broad. With Oracle now aggressively pursuing companies for their Java usage, this session will explore what you need to know when Oracle comes knocking on your door.

02:55 PM - 03:25 PM (EST)

Governing Technology in an ITAM World

An email pops in and you are being notified of an audit coming up in your space. One of the agenda items is to review governance or controls in your space. The word governance can mean a lot different things to different people but what does it mean and how it applies to ITAM is important not only to your company but to the auditors as well. This session will talk about the origin and need for governance in any organization as well the the journey Cargill is on to build a complete governance program over their IT assets. Governance is a foundational step many organizations may not do as formally as is needed. In this session, we will explore governance creation, documentation, implementation, and enforcement as it applies to IT assets.

02:55 PM - 03:25 PM (EST)

Audits Discussion workshop (End users only)

This is an end users only session, under the Chatham House rule, giving participants a space to share their experiences, insights, and questions about current audit practices.

03:30 PM - 04:00 PM (EST)

ITAM Review feedback & insights

Join Rich to give your feedback and suggestions for future conferences as well as share your thoughts on current ITAM topics.

03:30 PM - 04:00 PM (EST)

ITAM Focus with SHI

Your input matters! Join our platinum sponsors to hear from them on a key ITAM topic and share your feedback, insights, and opinion.

04:00 PM - 04:30 PM (EST)

Refreshment Break

Join us in Ballroom 1 & 2 for tea, coffee, snacks and other refreshments before diving in to the last sessions of the day.

04:30 PM - 05:00 PM (EST)

Hot topics roundtable discussion session

Join us for an interactive and engaging session where you have the power to choose the conversation that matters most to you. Our Hot Topics Roundtable Discussions offer a unique opportunity to delve into specific subjects of interest in a focused and collaborative setting. Upon entering the session, you'll find tables dedicated to different relevant topics, each facilitated by an expert or industry leader. Select the table that aligns with your interests or challenges, and engage in a 30-minute deep-dive discussion with fellow attendees. This format allows you to actively participate, ask questions, share experiences, and gain valuable insights from both the facilitator and your peers. Don't miss this chance to shape the conversation and explore hot topics that are most relevant to you and your professional journey. This topics to be covered in this session will be available soon.

05:00 PM - 05:30 PM (EST)

ITAM Focus for 2024 Panel Session

Join Rich Gibbons and our panel of end-user speakers to discuss trends within the industry. Your questions help make this session a success - so be ready!

05:30 PM - 07:00 PM (EST)

Networking Reception

Join us in Ballroom 1 & 2 for a selection of beer, wine, soft drinks and canapes to network with your fellow delegates and our event sponsors.