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ITAM tools are key to delivering best value from your ITAM program. We have courses to guide you through using Flexera One SaaS Manager and ServiceNow’s HAM & SAM modules. These courses provide practical, hands-on training in using the tools to deliver discover, inventory, and optimize software and hardware across your organization.

Courses

Flexera – Managing SaaS with Flexera One

Module 1: Course Overview
Module 2: User Interface and Overview
Module 3: Preparing for SaaS Inventory Collection
Module 4: Inventory and Intro to SaaS Application
Module 5: Creating and Manage SaaS Licenses
Module 6: Managing Usage Activities
Module 7: Identify and Manage Shadow I.T.
Module 8: SaaS To IT Management Integration

ServiceNow – HAM & SAM

HAM Section

Module 1: HAM Overview
Module 2: HAM Workspace
Module 3: Hardware model creation & normalisation
Module 4: Bulk Stock Order
Module 5: Hardware Asset Refresh Process
Module 6: Asset Task Swap
Module 7: RMA Process
Module 8: Asset Disposal Process
Module 9: Asset Inventory Audit
Module 10: Leased Asset Return
Module 11: Loaner Asset Request
Module 12: IT Asset Offboarding

SAM Section

Module 1: ITAM Introduction
Module 2: SAM Challenges
Module 3: How SAM Works
Module 4: SaaS SAM Optimisation
Module 5: Software Entitlement
Module 6: SAM Inventory
Module 7: Dashboard

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Check out what our customers are saying about LISA

“I’ve found the LISA platform a real Asset to my day to day work - having the course content, exam and certification in one platform and being able to return to exactly where you got to previously when your busy is invaluable”

HELEN LEWIS

Morgan Sindall Group PLC

“I would like to thank Martin Thompson for all the sessions of this great course! It was good to take part in this course, it was comprehensive, providing very good insights on IT asset management with focusing on the practical aspects. Looking forward to take part in more interesting courses like this!”

MÁTÉ TÓTH

Global License Manager, CAM Systems Consulting GmbH

“LISA gives us access to high quality training across a range of relevant subject areas, and the fact it is available online and on-demand means we can schedule sessions into an overall training plan that works for us.”

JAMES CROSSLAND

IT Asset Manager For Yorkshire Water

Courses

Flexera – Managing SaaS with Flexera One

ServiceNow – HAM & SAM

Check out what our customers are saying about LISA

LISA: Brought to you by the ITAM Review

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ITAM Tools

Courses

Flexera – Managing SaaS with Flexera One

ServiceNow – HAM & SAM

Check out what our customers are saying about LISA​

LISA: Brought to you by the ITAM Review

Company Information

Site Navigation

Check out what our customers are saying about LISA